PRIVACY & TRUST

Your information. Clearly explained.

This policy explains what Oventric collects, why it is needed, how it supports your experience, and the choices available to you.

Oventric does not sell your personal information.
Privacy and security documents arranged with a protective lock and shield

Privacy follows the service

The information used depends on the Oventric features you choose.

THE SHORT VERSION

Privacy should be understandable.

Oventric processes information to provide the experience you use, maintain trustworthy records and protect the people taking part.

We collect what Oventric needs

Account, profile, marketplace, wallet and verification information supports the services you choose to use.

We use it for clear purposes

Information helps operate accounts, protect transactions, fulfil orders, prevent abuse and provide support.

You control what is public

Profile details, posts, showcases and listings you publish may be visible to people using Oventric.

You have privacy choices

You can review and correct profile information, manage published content and request help with your data.

INFORMATION WE PROCESS

Different actions create different records.

You do not provide every type of information simply by visiting. Records depend on whether you create an account, publish, buy, sell, communicate or request a payout.

Account and identity

Your name, email address, phone number, country, profile details and sign-in information. When verification is required, Oventric also processes the details and documents you provide for that review.

Content and communication

Posts, comments, creator showcases, media, links, product listings, reviews, reports and messages you choose to add. Public content can be seen by other people as indicated in the experience.

Orders and wallet activity

Purchase, delivery, refund, cashback, settlement, wallet and payout records. These records help show what happened, protect buyers and sellers, and support financial reconciliation.

Device and service activity

Technical information such as session activity, browser or device details, security events and service interactions may be processed to keep Oventric reliable and prevent misuse.

WHY INFORMATION IS USED

To run Oventric and protect the journey.

Oventric uses personal information only for legitimate operational, safety, support and legal purposes connected to the platform.

Create and maintain your Oventric account and profile.

Display products, creator work, community activity and professional links you publish.

Process and record digital orders, delivery, refunds, wallet entries and payouts.

Verify identity where needed and protect accounts, transactions and the wider community.

Send service notices, order updates and support responses connected to your activity.

Understand performance, diagnose problems and improve Oventric’s reliability and usability.

Meet legal, accounting, fraud-prevention and dispute-resolution obligations.

SHARING & VISIBILITY

Who may receive information?

Oventric limits sharing to what is needed for the service, required by law, or intentionally made public by you.

People using Oventric

Profile information, posts, listings, creator showcases, reviews and other content you publish may be visible to others as shown in the experience.

Service providers

Limited information may be handled by vetted providers supporting payments, hosting, storage, authentication, communications, analytics and platform operations.

Legal and safety needs

Information may be preserved or disclosed when reasonably necessary to comply with law, prevent fraud, protect rights or investigate harmful activity.

YOUR CHOICES

Practical ways to manage your information.

Access

Review the personal information and activity available through your profile, orders and wallet.

Correct

Update inaccurate profile information through available account settings or ask support for help.

Request a copy

Ask for a copy of personal information associated with your account where applicable.

Delete your account

Start account deletion from Settings & Privacy, subject to the recovery period and required legal retention.

Security

Oventric uses access controls, authentication protections and restricted data access to protect accounts and platform records. No online service can promise absolute security, so keep your own sign-in details private.

Cookies and sessions

Essential cookies and similar technologies keep you signed in, maintain sessions and protect the service. Limited analytics may help Oventric understand performance and improve the experience.

Retention

Information is kept while your account is active and as needed for the purposes described here. Account deletion includes a 30-day recovery period. Some transaction, fraud-prevention or legal records may be retained where required.

PRIVACY SUPPORT

Have a question about your information?

Use the support form to ask about access, correction, deletion or another privacy concern. Do not include passwords or private sign-in codes.

This policy may be updated as Oventric changes. Material updates will be reflected on this page.